Frequently Asked Questions
How do I schedule a notarization appointment?
To schedule an appointment, fill out our contact form or use the booking feature in your dashboard. Select a suitable time slot for virtual or in-person notarization, and our team will confirm your appointment.
What services does Notarix platform offer?
Notarix provides a web-based platform for managing notary workflows, including document preparation, digital signature integration, appointment scheduling, and secure storage, tailored to UAE regulations.
How do I create an account on Notarix?
Visit notarix.vip and click "Sign Up". Fill in your details, verify your email, and complete the profile setup. Once approved, you can access all platform features.
Are notary documents from Notarix legally recognized in the UAE?
Yes, all documents processed through Notarix meet UAE Ministry of Justice requirements and are issued with digital seals and timestamp records that comply with local standards.
Can I customize the design of my notary documents?
Notarix allows you to upload branded letterheads, adjust font styles, and add company seals to ensure your documents reflect your organization’s identity.
How long does it take to get documents notarized?
Processing times vary based on document type, but standard notarization is typically completed within 48 hours of submission, excluding public holidays.
What security measures does Notarix use?
We employ AES-256 encryption for data at rest and in transit, implement multi-factor authentication, and conduct routine security audits to protect your sensitive information.
How can I upload my documents?
Users can drag and drop files directly in the dashboard or select documents from cloud services like Google Drive and Dropbox through our secure upload interface.
Do you offer API integration?
Yes, our REST API allows partners to integrate notarial services directly into their applications, supporting automated document submission and status tracking.
Is there a mobile version of your platform?
Notarix is fully responsive and optimized for mobile browsers, enabling you to manage requests and review documents on smartphones and tablets.
Can I track the status of my notary requests?
The dashboard provides real-time updates on submission, review, and completion stages, along with automated email notifications at each milestone.
What payment options are available on Notarix?
We accept major credit cards in AED. Invoices can be generated and paid through the secure billing portal on the website.
How do I contact customer support?
Reach our support team via email at [email protected] or phone at +971547424550. We are available during UAE business hours.
Is training provided for new users?
Yes, we offer onboarding sessions that include platform walkthroughs, feature demos, and best practice guidelines to help your team get started.
What is the pricing structure for business clients?
Business plans are based on monthly usage tiers. You can review detailed package options on our Pricing page or contact our sales team for a custom quote.